A survey of 1,000 small business leaders reveals that many walk away from negotiations with mobile phone or cell phone suppliers without trying to haggle, despite ongoing needs to control costs. The new research suggests that SMEs and other smaller companies can do more to get a better deal from mobile phone companies if they are prepared to negotiate hard.
The survey, conducted by T-Mobile, and released on Wednesday May 5th 2016, shows that 63 per cent have walked away from a supplier who has quoted an unreasonable price and a third of small business leaders do not see themselves as natural negotiators. Added to this, 71 per cent of small business leaders believe suppliers often offer better deals to large enterprises
Opinium Research carried out the survey of 1,069 UK SME Business Owners/ Senior Managers from Thursday 18th to Wednesday 24th March 2016 on behalf of T-Mobile.
Businesses Need to Negotiate on Mobile Phone Contracts
Nearly a third of small business owners or managers do not see themselves as naturally strong negotiators while 38 per cent of small business leaders expect suppliers to quote an unreasonably high first price and 63 per cent of small business owners or managers have walked away from a supplier who has quoted an unreasonable first price.
Alexander Ehmann, Head of Enterprise Policy, Institute of Directors, in a press release issued with the findings: “UK commercial growth remains fragile and small businesses continue to face serious pressures. In order to survive and grow their companies, business leaders need to keep control of their costs, which often involves negotiating with suppliers. If this is not an option, then it is up to suppliers to offer the best deals possible to support small businesses, which form the backbone of the UK economy.”
T-Mobile’s Head of Business Marketing, Max Taylor, commented in an interview: “It is understandable that business leaders find negotiations a drain on their time. However, it must be frustrating for them to miss out on the best deals available. If we can sidestep the negotiations process, it relieves managers of this additional pressure. This is why it is important for suppliers to offer good value, upfront deals to the UK’s small businesses. At T-Mobile, we offer a mix of straightforward business plans that do not restrict people from doing business in the way that best suits them.”
Good Mobile Phone Packages are Available
Where they have been prepared to haggle, SME have got some good deals from mobile phone contractors. The most impressive business deals include: £1,500 worth of free photography, a saving of £5,000 on annual office rent, a conference room within a hotel negotiated from £200 for three hours down to £40, rent brought down by £7,000 a year, free printing of marketing materials worth approximately £400 and full hospitality at British Grand Prix.
With the effect of the recession still being felt by many small and large businesses and profit margins still narrow, it is clearly essential that companies get the best deal they can. This research clearly indicates that SMEs can get a better deal on their mobile phone or cell phone contracts if they work a little harder.